Linear
Summary
Linear is a product development system for software teams that want to plan, track, and ship work in one place. It spans Intake, Plan, Build, Diffs, and Monitor, with Triage Intelligence, Linear Agent automations, Linear Insights, Linear Asks, and project updates. It connects with Slack, GitHub, Microsoft Teams, Intercom, Zendesk, Salesforce, Zapier, Notion, PostHog, Glean, Granola, Google Sheets, Figma, Jira, Sentry, and Discord, and is trusted by OpenAI, Ramp, Opendoor, and 25,000 companies. Plans run Free $0, Basic $10 per user/month, Business $16 per user/month, and Enterprise custom.
Verdict. Linear combines issue intake, project planning, code-review context, and AI-assisted automation in one system, with Business at $16 per user/month adding Triage Intelligence, Linear Insights, and Linear Asks for teams that want tighter workflow control.
Reviewed byMathijs BronsdijkLast verifiedHow we evaluate
At a glance
- Linear is best for product and engineering teams who need fast issue tracking and AI-assisted planning.
- Free; Basic $10 per user/month; Business $16 per user/month; Enterprise custom
- Yes — Public API with webhook access; Linear says it supports integrations with other tools.
Highlights
- Strong workflow coverage from intake through monitoring, so teams can keep planning and execution in one system.
- Broad integration surface includes Slack, GitHub, Microsoft Teams, Intercom, Zendesk, Salesforce, and more.
- Public API plus webhook access supports custom tooling and automation beyond the native app.
- Enterprise security includes SOC 2, GDPR, HIPAA, SAML, SCIM, audit logs, and app approvals.
- AI and agent features are built into the product model, including Linear Agent automations and MCP support.
What does Linear do?
Linear is a product development system for software teams that want to plan, track, and ship work in one place. It is aimed at product, engineering, and operations teams that need a faster alternative to fragmented issue tracking and status updates. The platform organizes work around issues, projects, cycles, and initiatives, while also supporting AI-era workflows for teams that collaborate with agents and external tools. Its core workflow spans Intake, Plan, Build, Diffs, and Monitor, with features such as Triage Intelligence, Linear Agent automations, Insights, Asks, and project updates. Linear also connects with Slack, GitHub, Microsoft Teams, Intercom, Zendesk, Salesforce, and more, and its public API supports custom integrations. The company says it powers over 25,000 product teams and is trusted by more than 25,000 companies, with customers including OpenAI, Ramp, and Opendoor. Security pages show SOC 2, GDPR, and HIPAA compliance, plus SSO and SCIM for enterprise deployments.
Who is Linear for?
- Product managers who need a single place to turn feedback into prioritized work.
- Engineering leads who want clearer issue flow, code review context, and release coordination.
- Operations teams who need project updates and cross-functional visibility without status-chasing.
- Support and customer experience teams who route requests from Slack, Intercom, or Zendesk into issues.
- Security-conscious enterprises who need SSO, SCIM, audit logs, and compliance controls.
What are Linear's key features?
Intake
Turns feedback, bug reports, and customer requests into issues so teams can capture work at the source instead of copying it manually.
Plan
Structures priorities into projects, cycles, and initiatives, helping teams set clear directives and keep roadmaps visible.
Build
Supports execution with AI agents and collaboration around active work, so teams can move from planning to delivery in one workspace.
Diffs
Lets teams review code changes alongside issues, keeping implementation context attached to the work being shipped.
Monitor
Tracks projects and analytics in one place, helping teams spot progress, blockers, and delivery trends without switching tools.
Integrations
Connects Linear with tools such as Slack, GitHub, Microsoft Teams, Zendesk, Intercom, Salesforce, Zapier, Notion, PostHog, Glean, Granola, Google Sheets, Figma, Jira, Sentry, and Discord.
Linear Agent automations
Automates triage and workflow actions with Linear Agent, including MCP-connected workflows that can pull context from tools like Granola, Glean, Notion, and PostHog.
Security
Provides SOC 2, GDPR, and HIPAA compliance, plus SSO, SAML, SCIM, audit logs, app approvals, and encryption for controlled access.
How is Linear used in practice?
Feedback intake for PMs
Product managers use Linear to turn scattered feedback into actionable issues with Intake, then organize priorities in Plan. They can keep customer requests moving into projects and updates instead of losing them in chat threads.
Engineering delivery tracking
Engineering leads use Linear to manage active work in Build and review changes in Diffs, keeping code context attached to issues. Monitor helps them follow progress and spot blockers before releases slip.
Cross-team request routing
Support and customer experience teams use Linear Asks and integrations like Slack or Intercom to capture requests where they happen. That gives them a cleaner path from inbound messages to tracked work and visible project updates.
How does Linear work?
- Use Intake to convert feedback, bug reports, and customer requests into actionable issues inside Linear.
- Organize priorities in Plan by setting clear directives, grouping work into projects, cycles, and initiatives.
- Move implementation work into Build, where Linear Agent automations and connected tools help teams collaborate on tasks.
- Review code changes in Diffs, then keep stakeholders aligned with project updates and Monitor dashboards.
- Connect Slack, GitHub, Microsoft Teams, or other integrations from the integrations directory to keep work and conversations in sync.
How much does Linear cost?
Free
$0- Unlimited members
- 2 teams
- 250 issues
- Agent platform
- Linear Agent (beta)
Basic
$10 per user/month- 5 teams
- Unlimited issues
- Admin roles
Business
$16 per user/month- Unlimited teams
- Private teams and guests
- Triage Intelligence
- Linear Insights
- Linear Asks
Enterprise
Custom- Invoice/PO billing
- SAML and SCIM
- Granular admin controls
- Security
- Migration & onboarding support
Frequently asked questions
Does Linear have a free plan?
Yes. Linear offers a free plan for everyone, with unlimited members, 2 teams, 250 issues, an Agent platform, and Linear Agent beta access. It's meant to let teams get started without paying upfront.
Does Linear have an API?
Yes. Linear offers a public API for integrations with other tools. The pricing page also references API and webhook access, which makes it suitable for custom workflows and automation.
Can Linear integrate with Slack and GitHub?
Yes. Linear integrates with Slack, GitHub, and Microsoft Teams, and also lists Zendesk, Intercom, Salesforce, Zapier, Notion, PostHog, Glean, Granola, Google Sheets, Figma, Jira, Sentry, and Discord.
Does Linear support Microsoft Teams?
Yes. Linear for Microsoft Teams lets you mention @Linear in channels, create issues from conversations, and post project updates back into Teams. The changelog also says you can install it in Teams settings.
Is Linear suitable for enterprise security needs?
Yes. Linear's security page lists SOC 2 Type II, GDPR, and HIPAA compliance, plus SSO, SAML, SCIM, audit logs, app approvals, and encryption. Enterprise pricing also includes granular admin controls and migration support.
Can I use Linear on mobile?
Yes. Linear says it has mobile applications for both iOS and Android, so teams can track work away from the desktop app.
What kinds of teams use Linear?
Linear is designed for software development projects, but the vendor says it can be adapted for broader project management needs. Customer stories show product teams at OpenAI, Ramp, and Opendoor.
How does Linear handle customer requests?
Linear includes Customer Requests and Linear Asks, which help teams capture inbound feedback from channels like Slack, email, and web forms. That makes it easier to turn requests into tracked work and keep stakeholders updated.
Editor's read
Check the Free plan's caps before rollout: it allows 2 teams and 250 issues, while Basic raises that to 5 teams and unlimited issues. If your team will exceed either limit quickly, validate the upgrade path early.
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