Brand24

Summary

Brand24 is an AI social listening platform that monitors mentions across 25 million social, news, blog, podcast and review sources. A paid AI Visibility add-on, powered by Chatbeat, tracks how AI assistants mention, position and cite the brand.

From: $249/month$199 billed annually, 20% less
Open source: No
API: Partly
Category: AI visibility monitoring
Best for: Marketing and PR teams tracking brand mentions who also want AI answer visibility

Captured 19 October 2026 · citedindex.com

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What it does

Monitors AI answers: PartlyAI answer monitoring is real but sits in the $99/month AI Visibility add-on rather than any plan; the comparison table marks it Add-on in all five plan columns.Track your brand’s exposure across major AI platforms and see where, how often, and how positively your brand is represented.brand24.com/prices
Optimises your content: PartlyThe add-on reviews existing coverage and names what to strengthen, but it analyses AI answers and third-party sources rather than auditing your own pages technically.Check if AI chatbots connect your brand with the right topics, benefits, and use cases. Find what to strengthen so LLMs present you the way you want…brand24.com/ai-visibility
Generates content: PartlyNo content production module; the AI Brand Assistant only drafts replies to mentions when asked, and it starts on the Pro plan rather than the entry tier.AI Brand Assistant (AI that summarizes conversations, analyzes trends, and recommends next steps — can also help with brand responses when needed)brand24.com/pricing.md
Publishes to your site: NoThe vendor states it deliberately excludes publishing and points publishing buyers to Hootsuite or Sprout Social, so nothing can be pushed live to a CMS.Mention bundles publishing with monitoring; we focus exclusively on listening, sentiment, and AI-powered insights.brand24.com/pricing.md
Done-for-you service: PartlyPeople-delivered work exists but only as Enterprise consulting or the separate one-time Insights24 research engagement; self-serve tiers buy software alone.Dedicated consulting (social listening strategy)brand24.com/pricing.md

Answer engines

ChatGPT: PartlyChatGPT is one of the four models the add-on runs prompts against, but only buyers who pay the separate $99/month add-on get any AI answer tracking.Paid plan ($99/month): 4 models (ChatGPT, Perplexity, Google AI Overview, Gemini) + limit of 30 promptsbrand24.com/llm-visibility
Perplexity: PartlyPerplexity is named in the add-on's four-model list, so coverage is real but gated behind the paid AI Visibility extension rather than any plan.Paid plan ($99/month): 4 models (ChatGPT, Perplexity, Google AI Overview, Gemini) + limit of 30 promptsbrand24.com/llm-visibility
Gemini: PartlyGemini is in the add-on's four tracked models; the capability requires the $99/month AI Visibility extension on top of an active subscription.Paid plan ($99/month): 4 models (ChatGPT, Perplexity, Google AI Overview, Gemini) + limit of 30 promptsbrand24.com/llm-visibility
Google AI Overviews: PartlyGoogle AI Overview is the fourth tracked model on both the trial and the paid add-on, so it is covered only for AI Visibility subscribers.Paid plan ($99/month): 4 models (ChatGPT, Perplexity, Google AI Overview, Gemini) + limit of 30 promptsbrand24.com/llm-visibility
Google AI Mode: PartlyGoogle AI Mode appears in Chatbeat's platform inventory but not in the four models the paid add-on actually runs, so it needs a conversation with the vendor.Chatbeat tracks ChatGPT, Claude, Gemini, Perplexity, AI Overviews, Google AI Mode, DeepSeek, Grok, and Copilot.brand24.com/ai-visibility
Claude: PartlyClaude is listed among the platforms Chatbeat covers, yet the add-on's own plan description ships four models that exclude it and says extra models need contact.Chatbeat tracks ChatGPT, Claude, Gemini, Perplexity, AI Overviews, Google AI Mode, DeepSeek, Grok, and Copilot.brand24.com/ai-visibility
Microsoft Copilot: PartlyCopilot is named in the Chatbeat coverage inventory but is outside the four models the $99 add-on monitors, so it depends on a custom arrangement.Chatbeat tracks ChatGPT, Claude, Gemini, Perplexity, AI Overviews, Google AI Mode, DeepSeek, Grok, and Copilot.brand24.com/ai-visibility
Grok: PartlyGrok appears in the Chatbeat platform list and in the Brand24 FAQ about Chatbeat, but not in the four models the paid add-on tracks by default.Chatbeat tracks ChatGPT, Claude, Gemini, Perplexity, AI Overviews, Google AI Mode, DeepSeek, Grok, and Copilot.brand24.com/ai-visibility
DeepSeek: PartlyDeepSeek is in the stated Chatbeat coverage inventory, while the add-on's published plan limits monitoring to four other models unless you ask for more.Chatbeat tracks ChatGPT, Claude, Gemini, Perplexity, AI Overviews, Google AI Mode, DeepSeek, Grok, and Copilot.brand24.com/ai-visibility
Meta AI: NoMeta AI is absent from the complete nine-platform inventory the vendor gives when asked which AI platforms its add-on covers, and from the paid four-model list.Chatbeat tracks ChatGPT, Claude, Gemini, Perplexity, AI Overviews, Google AI Mode, DeepSeek, Grok, and Copilot.brand24.com/ai-visibility
Coverage in the vendor’s words: PartlyCoverage is stated twice and differently: nine platforms in the Chatbeat inventory, but four models and thirty prompts on the plan a buyer actually pays for.Trial: 4 models (ChatGPT, Perplexity, Google AI Overview, Gemini) + limit of 5 promptsbrand24.com/llm-visibility

What it reports

Names the cited sources: PartlySource and citation analysis is a headline capability of the add-on, naming the URLs AI cites in your category, but it is not in any base plan.Discover which URLs AI chatbots cite in your category. Get featured there to dramatically boost LLM visibility.brand24.com/llm-visibility
Competitor tracking: YesCompetitor tracking runs in the core platform through keywords and share of voice, and the add-on extends it to side-by-side share of voice inside AI answers.Track and summarize competitors. Growth and marketing managers comparing brand performance against competitors on a continuous basis — share of…brand24.com/pricing.md
Brand sentiment: YesSentiment analysis is on every plan and a word cloud shows the attributes attached to the brand; the add-on adds sentiment inside AI-generated answers.Easy access to positive & negative brand mentions.brand24.com
Recommendations: PartlyRecommendations exist on two levels: GEO recommendations in the add-on and next-step suggestions from the AI Brand Assistant, which begins on the Pro plan.Chatbeat tracks AI visibility metrics, Share of Voice, suggested prompts, key sources, sentiment, context, and GEO recommendations based on real AI…brand24.com/ai-visibility
Wrong answers about you: PartlyThe add-on surfaces wrong associations and missing strengths in AI descriptions, which is framed as misrepresentation rather than a dedicated false-claim alert.Check if AI describes your brand the way you want to be seen. Spot wrong associations, missing strengths, and competitor comparisons before they…brand24.com/ai-visibility

Plans and signing up

Prompt or credit allowance: YesThe add-on states its allowance plainly: five prompts on trial and thirty on the paid tier, while base plans meter keywords and monthly mentions instead.Paid plan ($99/month): 4 models (ChatGPT, Perplexity, Google AI Overview, Gemini) + limit of 30 promptsbrand24.com/llm-visibility
Projects or brands: YesSeveral brands or competitors can run at once, metered as keywords from three on Individual to twenty-five on Business, with AI Insights capped per project.Keywords — how many separate brands, topics, or competitors you track simultaneously.brand24.com/pricing.md
Countries: PartlyLanguage detection spans 108 languages product-wide, but the Geo Analysis chart is marked unavailable on Individual and Team in the plan comparison table.108 languages supportedbrand24.com
How often it checks: YesRefresh is tiered rather than uniform: every twelve hours on Individual, hourly on Team, and realtime from Pro upward, which the vendor defines in minutes.Realtime means new mentions appear in your dashboard within minutes of being published.brand24.com/pricing.md
Card required to start: NoBoth the trial of the platform and the AI Visibility add-on start without payment details, and the add-on landing page repeats that explicitly.Free to start · 5 min setup · No credit card · Works inside Brand24brand24.com/llm-visibility
Self-serve signup: PartlyPlans and the trial are fully self-serve, but continuing the AI Visibility add-on after the trial requires contacting support, and Enterprise is sales-led.If you decide to continue after the trial, contact our support team via chat or email at help@brand24.com – we’ll guide you through the next steps.brand24.com/llm-visibility

Access and integrations

API: PartlyThe API is not on the two cheapest plans, costs an extra fee on Pro and Business, and is only bundled on Enterprise, per the plan comparison table.Tap into our API`s to bring Brand24 into your external tools and products. Available at an additional fee $149.brand24.com/prices
MCP server: PartlyAn MCP server lets assistants query live mention data, but the comparison table shows it absent on Individual and Team and present only from Pro upward.Give AI assistants secure access to your live Brand24 data for up-to-date insights about your brand mentions.brand24.com/prices
BI export: PartlyWarehouse and BI delivery is a stated use of the paid API add-on rather than a native connector, so reaching Looker or BigQuery costs extra on top of a plan.Best for: Teams building custom internal dashboards, feeding Brand24 data into Snowflake or BigQuery, or routing mentions into Salesforce or…brand24.com/pricing.md

Checked 18 October 2026 · How we check · Editorial policy

Plans and pricing

Price and terms

Free to start: PartlyPartly14-day free trial of the platform, no credit card required
The terms in full
no permanent free plan. The AI Visibility add-on has its own trial of 4 models and 5 prompts.
Card to start: YesNot required
Sign up without sales: PartlySome plans